Keep the matters and departments you use every day one click away, in a Pinned section of your sidebar.
The matters you work on every day shouldn't be a search away. Pin them, and they sit in a Pinned section at the top of your sidebar on every page. Your organization can pin things for everyone too - its departments, or the matters the whole team keeps returning to.
Pin a matter for yourself
Open the matter, open its menu (⋯) and choose Pin to My Sidebar. Pinning a department takes you straight to its matters.
Pin for everyone
Owners and admins can choose Pin for Everyone on any matter. Under Organization Settings → Sidebar they can also pin a whole type - such as all departments - and set the order everyone sees.
Make it yours
Hover a pin to remove it. A pin your organization added is hidden from your sidebar only, and you can show hidden pins again whenever you like.
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